06 — Supporting service
Some needs are best met by connecting proven platforms. Others need software built for you. We help you tell the difference, then build the right solution.
Proven platforms where they fit; custom code where a platform would force you into workarounds.
Automations that move enquiries, bookings and data between your tools without copy-and-paste.
Where it helps
A salon takes every booking by phone and direct message.
Website enquiries arrive by email and are copied into a spreadsheet by hand.
A company wants a portal where clients see their project documents and status.
Illustrative examples of common needs, not client cases.
Packages
Two different kinds of work with different costs and timelines. We recommend one only after discovery, and no specific implementation is promised before then.
01 / 02
Integrate proven tools
Best for
Businesses whose needs can be met by established platforms, connected and configured well.
02 / 02
Built for you
Best for
Needs that off-the-shelf platforms cannot meet without compromise.
| Platform Solutions | Custom Software | |
|---|---|---|
| Approach | Configure and connect existing third-party platforms | Design and develop new software |
| Who owns the platform | The platform provider (you subscribe) | You, as set out in the proposal |
| Typical timeline | Shorter | Longer, delivered in phases |
| Ongoing costs | Platform subscriptions | Hosting and maintenance |
Every package is quoted as a tailored proposal once we understand your goals. Exact scope is confirmed in writing before work starts.
Scope
How we work
Your processes, tools, users and what slows you down.
Platform or custom, with the reasons explained.
Developed and tested in agreed stages.
Launch, documentation and options for ongoing support.
Free first step
A no-obligation conversation about your goals, your current setup and whether we are the right fit. You leave with a clear next step.
In-depth audits, strategy work and detailed proposals are scoped separately.
FAQ
An integration configures and connects existing platforms, such as a booking system or an online shop. Custom software is designed and built specifically for you. Integrations are usually faster; custom software fits needs platforms cannot.
Not responsibly. We need a discovery conversation first, then we send a scoped proposal with timeline and investment.
Subscriptions and fees for third-party platforms are paid by you and are not part of our fee. We flag these costs during discovery.
Often, yes. Many repetitive steps between forms, email, spreadsheets and CRM tools can be automated. Discovery shows what is worth automating.
Let’s talk
Describe the process or tool you have in mind. We will start with discovery and an honest recommendation.
What happens next: we reply by email and suggest a time for a short first call.
Direct emailhello@adsoodigital.com